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clicking on Adobe Acrobat file brings up Microsoft viewer fax

  • 2 件の返信
  • 4 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: bercolaw

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I want to view an Acrobat file at my mutual fund online and when I click on the Adobe file icon, the Microsoft Viewer and Fax window appears and I cannot view the file. How do I get back the function whereby my Adobe reader opens the view of the file?

I want to view an Acrobat file at my mutual fund online and when I click on the Adobe file icon, the Microsoft Viewer and Fax window appears and I cannot view the file. How do I get back the function whereby my Adobe reader opens the view of the file?

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選ばれた解決策

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I found a satisfactory solution although it is not as simple or direct as I think the solution should be.

The Windows Viewer & Fax window still comes up when I click on Adobe Reader, but I then 'right click on the Windows Viewer screen and a small window opens and there is a choice given to Open Adobe Reader and I then click on it and the PDF file does open.  I would be happier if the Windows Viewer did not insert itself between my clicking on Adobe Reader the first time, but I cannot seem to be rid of the Windows Viewer & Fax application opening the first time I click on Adobe Reader.