Hi, Please check if '''Always use the cursor keys to navigate within pages''' is enabled in '''Tools''' ('''Alt '''+ '''T''') > '''Options''' > '''Advanced''' > '''General'''. ............................................................................................................................... Useful links: [https://support.mozilla.com/en-US/kb/Options%20window All about Tools > Options] [http://kb.mozillazine.org/About:config Going beyond Tools > Options - about:config] [http://kb.mozillazine.org/About:config_entries about:config Entries] [https://support.mozilla.com/en-US/kb/Page%20Info%20window Page Info] Tools (Alt + T) > Page Info, Right-click > View Page Info [https://support.mozilla.com/en-US/kb/Keyboard%20shortcuts Keyboard Shortcuts] [https://support.mozilla.com/en-US/kb/Viewing%20video%20in%20Firefox%20without%20a%20plugin Viewing Video without Plugins] [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder & Files] [https://developer.mozilla.org/en/Command_Line_Options#Browser Firefox Commands] [https://support.mozilla.com/en-US/kb/Basic%20Troubleshooting Basic Troubleshooting] [https://support.mozilla.com/en-US/kb/common-questions-after-upgrading-firefox-36 After Upgrading] [https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode] [http://kb.mozillazine.org/Problematic_extensions Problematic Extensions] [https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes] [https://support.mozilla.com/en-US/kb/Troubleshooting%20plugins Troubleshooting Plugins] [http://kb.mozillazine.org/Testing_plugins Testing Plugins]

You may be in Caret Browsing mode. Tap the F7 key to turn Caret Browsing on (warning pop-up displayed) or off (no warning pop-up displayed). *See --> http://kb.mozillazine.org/Scrolling_with_arrow_keys_no_longer_works '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.''' ------------------------- Not related to your question, but... You may need to update some plug-ins. Check your plug-ins and update as necessary: *Plug-in check --> http://www.mozilla.org/en-US/plugincheck/ *'''''Adobe Shockwave for Director Netscape plug-in''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox] *Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox] *Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox] *Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]