Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

After downloading the latest version, I am told to re-boot the computer but no matter how often I re-boot, Firefox does not load.

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Hasan

veronicaschwarz
veronicaschwarz
more options

I cannot download the latest version and the previous version has disappeared. I have tried over a period of weeks but I just get the same message. I must re-boot the computer to start a previous version of Firefox. Rebooting changes nothing. Please help.

I cannot download the latest version and the previous version has disappeared. I have tried over a period of weeks but I just get the same message. I must re-boot the computer to start a previous version of Firefox. Rebooting changes nothing. Please help.

すべての返信 (1)

Hasan
Hasan
more options

-> The program must close to allow a previous installation attempt to complete

Check and tell if its working.