当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox 9 crashes & too unstable. How do I downgrade to Firefox 8?

  • 3 件の返信
  • 10 人がこの問題に困っています
  • 6 回表示
  • 最後の返信者: naivebelle1

more options

Ever since I upgraded to Firefox 9, I cannot rely on it. When I am opening a new tab or even just scrolling down the page, Firefox will crash. I spend most of my time submitting crash reports and restarting Firefox. I want to downgrade to Firefox 8 until 9 becomes more stable. Please help!

Ever since I upgraded to Firefox 9, I cannot rely on it. When I am opening a new tab or even just scrolling down the page, Firefox will crash. I spend most of my time submitting crash reports and restarting Firefox. I want to downgrade to Firefox 8 until 9 becomes more stable. Please help!

選ばれた解決策

I worked through all of the steps listed and went to one of the websites that I know I was on when Firefox crashed. It didn't crash after completing those steps so hopefully the issue has been resolved.

この回答をすべて読む 👍 0

すべての返信 (3)

more options

Have you tried the suggestions here?

more options

Both crashes seem to be related to Trusteer Rapport.

Using the Stop Rapport option will disable the program without uninstalling it. Ref:

You can uninstall Rapport like any other program on Windows Vista. Ref:

originally posted by Alice Wyman


http://www.trusteer.com/support/

more options

選ばれた解決策

I worked through all of the steps listed and went to one of the websites that I know I was on when Firefox crashed. It didn't crash after completing those steps so hopefully the issue has been resolved.