Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I cannot reset my Sync password

  • 2 件の返信
  • 2 人がこの問題に困っています
  • 5 回表示
  • 最後の返信者: Hasan

susube
susube
more options

I don't remember my password. I submit the request to reset the password and Sync sends me the link to reset the password. Every time I enter a new password and confirm it (seven times now), I get an error that the code is invalid and I have to request a new password all over again. Why are all my attempts at resetting the password failing?

I don't remember my password. I submit the request to reset the password and Sync sends me the link to reset the password. Every time I enter a new password and confirm it (seven times now), I get an error that the code is invalid and I have to request a new password all over again. Why are all my attempts at resetting the password failing?

すべての返信 (2)

Himanshu Garg
Himanshu Garg
more options

Post a screenshot where it shows password fails.

Hasan
Hasan
more options

Perform the suggestions mentioned in the following articles:

Check and tell if its working.