当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

after installing and running versions of firefox greater than 3.6 my computer freezes very often

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 5 回表示
  • 最後の返信者: dumdidadida

octabrain
octabrain
more options

Hi, after upgrading Firefox to any version greater than 3.6(that's basically all the versions with the new layout/interface), no matter if this is 4, 10 or 13, my computer freezes every few minutes for about 30seconds-2minutes when running the new version. If I close FF the problem is gone. If I downgrade to 3.6 everything works fine too... At the times these freezing happens, there's then an error with the Event ID 9 in my Windows event log, stating: The device, \Device\Ide\iaStor0, did not respond within the timeout period. This event also sometimes occurs, when watching a movie, like once or twice per 10 movies, not constantly like when I'm using FF4.0+. Does anybody know of a way to fix this?

Hi, after upgrading Firefox to any version greater than 3.6(that's basically all the versions with the new layout/interface), no matter if this is 4, 10 or 13, my computer freezes every few minutes for about 30seconds-2minutes when running the new version. If I close FF the problem is gone. If I downgrade to 3.6 everything works fine too... At the times these freezing happens, there's then an error with the Event ID 9 in my Windows event log, stating: The device, \Device\Ide\iaStor0, did not respond within the timeout period. This event also sometimes occurs, when watching a movie, like once or twice per 10 movies, not constantly like when I'm using FF4.0+. Does anybody know of a way to fix this?

すべての返信 (1)

dumdidadida
dumdidadida
more options

Hi,

After installing the latest Firefox which has many bug fixes and enhancements, you can also try to Reset Firefox via Help (Alt + H) > Troubleshooting Information.