当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I am using Firefox 13 on my mac. When I go to youtube large ads appear on the left and right side and block the video. You can not close out the ads.

more options

Ads also appear in Facebook. The problem does not happen when I am using Safari. I have uninstalled and re-installed Firefox. I have never had this problem with Firefox.

Ads also appear in Facebook. The problem does not happen when I am using Safari. I have uninstalled and re-installed Firefox. I have never had this problem with Firefox.

すべての返信 (1)

more options

Might be caused by an add-on. Can you go through your list of add-ons and disable everything non-essential, then restart Firefox and check again.

Tools > Add-ons > Plugins
Tools > Add-ons > Extensions