当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

After updating Firefox to version 12.0, I can no longer get my web-based help desk software to follow hyperlinks.

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 10 回表示
  • 最後の返信者: cor-el

more options

Our help-desk is internal, secure website. We have used Firefox for our help desk software browser since we purchased the software. But after updating to version 12, clicking on a hyperlink no longer works but only for the help desk software. Pre-version 12 works fine. External sites are fine. IE executes the help-desk software fine. There is no error, it just never executes the hyperlink. It's like they're text. Where can I start looking? We'd prefer not to go to IE, but we are using it now to get by.

Our help-desk is internal, secure website. We have used Firefox for our help desk software browser since we purchased the software. But after updating to version 12, clicking on a hyperlink no longer works but only for the help desk software. Pre-version 12 works fine. External sites are fine. IE executes the help-desk software fine. There is no error, it just never executes the hyperlink. It's like they're text. Where can I start looking? We'd prefer not to go to IE, but we are using it now to get by.

すべての返信 (1)

more options

Try to disable hardware acceleration in Firefox.

この投稿は cor-el により に変更されました