当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox acts weird after using WinSysClean

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 6 回表示
  • 最後の返信者: Satyr

more options

I used WinSysClean today and now firefox doesn't work anymore. I can't see most of the graphics and sites like gmail of facebook won't open properly. I have to click on the HTML version of gmail to see my inbox.

I don't know what I did wrong, but it doesn't go away, not even by a reboot or a system recovery

I used WinSysClean today and now firefox doesn't work anymore. I can't see most of the graphics and sites like gmail of facebook won't open properly. I have to click on the HTML version of gmail to see my inbox. I don't know what I did wrong, but it doesn't go away, not even by a reboot or a system recovery

選ばれた解決策

Using any sort of Registry Cleaner is strongly advised against. They can (as you have seen) cause issues on your computer ranging from the simple, like this, to major (disabling CD Drives, making computer unbootable), and the "benefits" they claim to provide are very questionable. I strongly recommend that you simply uninstall this and any other Registry cleaners, system optimizers, and use the built in Windows Utilities to speed your computer up (Disk Cleanup, Disk Defragmenter, etc.).

Then, after doing that, follow these steps:

First, try to reset Firefox. Refresh Firefox - reset add-ons and settings. This simple step will eliminate many Firefox problems with only one click.

A few other basic trouble shooting things you can try is this: Run all Windows Updates, install all needed service packs, etc.

Update your graphics driver (Firefox uses your graphics card for some rendering, and an out of date graphics card driver can cause problems. Upgrade your graphics drivers to use hardware acceleration and WebGL

Update all your plugins (Flash, Java, etc.): http://www.mozilla.org/plugincheck/.

Download and Install MalwareBytes Anti-Malware, run a full Scan. http://www.malwarebytes.org/. This helps check that there are no viruses on your computer causing issues. You can uninstall this program after you clean off any infections.

この回答をすべて読む 👍 1

すべての返信 (2)

more options

選ばれた解決策

Using any sort of Registry Cleaner is strongly advised against. They can (as you have seen) cause issues on your computer ranging from the simple, like this, to major (disabling CD Drives, making computer unbootable), and the "benefits" they claim to provide are very questionable. I strongly recommend that you simply uninstall this and any other Registry cleaners, system optimizers, and use the built in Windows Utilities to speed your computer up (Disk Cleanup, Disk Defragmenter, etc.).

Then, after doing that, follow these steps:

First, try to reset Firefox. Refresh Firefox - reset add-ons and settings. This simple step will eliminate many Firefox problems with only one click.

A few other basic trouble shooting things you can try is this: Run all Windows Updates, install all needed service packs, etc.

Update your graphics driver (Firefox uses your graphics card for some rendering, and an out of date graphics card driver can cause problems. Upgrade your graphics drivers to use hardware acceleration and WebGL

Update all your plugins (Flash, Java, etc.): http://www.mozilla.org/plugincheck/.

Download and Install MalwareBytes Anti-Malware, run a full Scan. http://www.malwarebytes.org/. This helps check that there are no viruses on your computer causing issues. You can uninstall this program after you clean off any infections.

more options

A reset was enough (fingers crossed)! Thanks!