Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

how do I remove ilivid that I did not install??????

  • 4 件の返信
  • 9 人がこの問題に困っています
  • 5 回表示
  • 最後の返信者: cor-el

more options

When I try to download a video it wants me to down load ilivid first.I do not want ilivid on my computer, I don't need it.

When I try to download a video it wants me to down load ilivid first.I do not want ilivid on my computer, I don't need it.

すべての返信 (4)

more options

What video download site are you using? It is possible this site is bundling livid with it's video's to try to increase revenue. You can try to Reset Firefox Refresh Firefox - reset add-ons and settings, but it is possible you'll just have to use another website (be careful, most video download sites contain viruses)

more options

I have installed firefox two times, still have problem. It dose not make any difference where I try to download video from.

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try some of the following programs to scan for malware:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

more options