当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

when I access my any of my email accounts I cannot get into my emails or change pages or anything.

  • 1 件の返信
  • 2 人がこの問題に困っています
  • 5 回表示
  • 最後の返信者: cor-el

more options

When I sign into my hotmail or yahoo accounts none of the "links" work. I cannot read my email, I cannot check folders other than page 1 of my inbox and I cannot change pages. I cannot even do a search for specific emails. It's as if all the links on the pages are disabled. I have no problem at all with my IE, but I like Firefox so much better. I don't want to make Firefox my default browser because my kids and husband share computers with me and they like IE better. This started as soon as I let Firefox update to the 14.1.... I am using Windows 7.

When I sign into my hotmail or yahoo accounts none of the "links" work. I cannot read my email, I cannot check folders other than page 1 of my inbox and I cannot change pages. I cannot even do a search for specific emails. It's as if all the links on the pages are disabled. I have no problem at all with my IE, but I like Firefox so much better. I don't want to make Firefox my default browser because my kids and husband share computers with me and they like IE better. This started as soon as I let Firefox update to the 14.1.... I am using Windows 7.

すべての返信 (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).


You can also try to reset the prefs.