当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox crashes

  • 4 件の返信
  • 2 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Dennist100

more options

Install latest version & try to start Firefox the Mozilla Crash Reporter appears. I never get the Firefox window. Uninstalled, reinstalled, same problem. Uninstalled, installed 3.6 - works. Uninstall 3.6, reinstall 15.0.1 - still crashes at start.

Install latest version & try to start Firefox the Mozilla Crash Reporter appears. I never get the Firefox window. Uninstalled, reinstalled, same problem. Uninstalled, installed 3.6 - works. Uninstall 3.6, reinstall 15.0.1 - still crashes at start.

選ばれた解決策

Try to disable hardware acceleration in Firefox.

この回答をすべて読む 👍 1

すべての返信 (4)

more options

選ばれた解決策

Try to disable hardware acceleration in Firefox.

more options

How can I do this if I never get the Firefox window?

more options

You can use one of these to start Firefox in Safe mode:

  • On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
  • On Mac, hold down the Options key while starting Firefox
  • Help > Restart with Add-ons Disabled

You can also try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that works.

more options

Thanks cor-el. That fixed it. Goodbye IE/Opera!

)