当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Why won't Firefox shut down, even though all of its relevant processes are absent from Task Manager?

  • 2 件の返信
  • 6 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: dumdidadida

RaymondS
RaymondS
more options

My install of Firefox asked me to reset the other night, but it was interrupted partway through the resetting ritual. Now I can't open FIrefox at all because it thinks it is already running, even though the firefox.exe process is nowhere to be found on the processes list in Task Manager. I have shut down and restarted my computer multiple times since, but this has not corrected the problem.

I am forced to post this question from an alternate browser because Firefox does not run correctly at all.

My install of Firefox asked me to reset the other night, but it was interrupted partway through the resetting ritual. Now I can't open FIrefox at all because it thinks it is already running, even though the firefox.exe process is nowhere to be found on the processes list in Task Manager. I have shut down and restarted my computer multiple times since, but this has not corrected the problem. I am forced to post this question from an alternate browser because Firefox does not run correctly at all.

すべての返信 (2)

ideato
ideato
more options

Hi RaymondS

try to delete the Profiles.ini file in Profile folder .

[If you delete the profiles.ini file, a new default profile will be created the next time you start the application and a new profiles.ini file will be generated that references the new profile]

The "Old Firefox Data" in your desktop is your old Firefox profile information. If the reset didn't fix your problem you can restore some of the information not saved by copying files to the new profile that was created.

see for more info: Reset Firefox – easily fix most problems


thank you

dumdidadida
dumdidadida
more options

Additionally you can also try creating a new profile. You can also try firefox.exe -p -no-remote in the Run (Windows key + R) box. If you're able to start Firefox in the new profile you can copy/overwrite personal data from the desktop folder into the current profile folder after exiting Firefox. To open the current profile folder via Firefox: Help (Alt + H) > Troubleshooting Information > Show Folder.

この投稿は dumdidadida により に変更されました