当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox crashes

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: cor-el

more options

Firefox keeps crashing on my desktop that is connected to the router by ethernet. It operates fine on all the other computers in the house that run off the same router. I've reinstalled Firefox, done a virus scan, tried starting it in Safe Mode, and nothing seems to fix the problem.

Firefox keeps crashing on my desktop that is connected to the router by ethernet. It operates fine on all the other computers in the house that run off the same router. I've reinstalled Firefox, done a virus scan, tried starting it in Safe Mode, and nothing seems to fix the problem.

すべての返信 (3)

more options
more options

The internet on that computer crashes repeatedly with Internet Explorer as well as Firefox.

more options

Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: