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I haven't been able to finalize any recent upgrade.

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 9 回表示
  • 最後の返信者: KeithScott

KeithScott
KeithScott
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I am currently using version 14.0.1 I haven't been able to finalize any recent upgrade. After I do the update and restart Firefox I get this message “Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again”. This keeps happening despite having closed Firefox.

I am currently using version 14.0.1 I haven't been able to finalize any recent upgrade. After I do the update and restart Firefox I get this message “Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again”. This keeps happening despite having closed Firefox.

選ばれた解決策

I succeeded by using IE to do the upgrade. TKS

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すべての返信 (2)

dumdidadida
dumdidadida
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Hi,

Please also try updating using the full installer after exiting Firefox: https://www.mozilla.org/en-US/firefox/new/

Updating Firefox

FAQ

KeithScott
KeithScott 質問者
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選ばれた解決策

I succeeded by using IE to do the upgrade. TKS