Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

login and passwords never match on any website including firefox

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 8 回表示
  • 最後の返信者: cor-el

kadeits64
kadeits64
more options

When ever I register onto a website through firefox the next time I try to enter the website it does not recognize my login. Even when I know for sure that the username and passwords are correct. I then try to ask for a new password or a reset and when it is sent to me and I try it, I am told that the username and password to not match. I then try to enter the website on Internet Explorer and it works. My default browser is firefox, I like to use firefox so it becomes very inconvenient to have to switch browsers just to log into a website. This problem even happened as I tried to log into this forum to ask this question. Getting very tired of this.

When ever I register onto a website through firefox the next time I try to enter the website it does not recognize my login. Even when I know for sure that the username and passwords are correct. I then try to ask for a new password or a reset and when it is sent to me and I try it, I am told that the username and password to not match. I then try to enter the website on Internet Explorer and it works. My default browser is firefox, I like to use firefox so it becomes very inconvenient to have to switch browsers just to log into a website. This problem even happened as I tried to log into this forum to ask this question. Getting very tired of this.

すべての返信 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.