We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox 17.0.1 windows 7 64-bit, not focused during start

  • 1 件の返信
  • 3 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: philipp

more options

Hello sir,

I recently installed the firefox latest version (This is not an upgrade) on my new laptop running windows 7 premium, 64-bit.

When I start the firefox, it's loosing the focus and I need to click somewhere in the firefox to make it focus.

When I start the firefox in safemode, everything is working great. As understood from other questions, this seems to be the problems with the add-ons I installed. So, to investigate it, I disabled all the plugins and extensions, but no luck. Firefox is starting and but it's not focused.

The issue is reported by my friend too, who is running the same configuration.

This unfocused window is very annoying, please help us to resolve it.

You help will be highly appreciated.

Hello sir, I recently installed the firefox latest version (This is not an upgrade) on my new laptop running windows 7 premium, 64-bit. When I start the firefox, it's loosing the focus and I need to click somewhere in the firefox to make it focus. When I start the firefox in safemode, everything is working great. As understood from other questions, this seems to be the problems with the add-ons I installed. So, to investigate it, I disabled all the plugins and extensions, but no luck. Firefox is starting and but it's not focused. The issue is reported by my friend too, who is running the same configuration. This unfocused window is very annoying, please help us to resolve it. You help will be highly appreciated.

すべての返信 (1)

more options

hello rpg.jhansi, please try this: go to firefox > help > troubleshooting information and click on profile folder/show folder. a windows explorer window should open up - in there delete the file named localstore.rdf & restart firefox afterwards. (this will reset the customizations to appearance & windows dimensions in firefox)