当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

After downloading and installing a security update an hour ago, firefox will not start

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: philipp

more options

After going online this morning, using my firefox browser, a box came up saying a security update was available and should be downloaded and installed. This was done with no apparent problem. At the end of the update a note came up saying the update would come into operation after restarting my computer. This I did. The computer started normally, but after clicking on the firefox icon the program did not start. My computer is using Windows XP Service Pack 3.

After going online this morning, using my firefox browser, a box came up saying a security update was available and should be downloaded and installed. This was done with no apparent problem. At the end of the update a note came up saying the update would come into operation after restarting my computer. This I did. The computer started normally, but after clicking on the firefox icon the program did not start. My computer is using Windows XP Service Pack 3.

選ばれた解決策

hello tncovery, does it work when you download the full setup file from getfirefox.com again & install it on top of your current installation?

この回答をすべて読む 👍 1

すべての返信 (1)

more options

選ばれた解決策

hello tncovery, does it work when you download the full setup file from getfirefox.com again & install it on top of your current installation?