当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

google docs crashes firefox

  • 5 件の返信
  • 9 人がこの問題に困っています
  • 4 回表示
  • 最後の返信者: ivg9

more options

Firefox often crashes right after I use Google Docs statistics function (Ctrl-Shift-C) on a text document and then try to close statictics dialog with Enter or mouse click. Seems to happen much more often if the document is large.

This problem persists with all recent versions of Firefox, but only on Linux. Windows versions not affected. Sometimes Firefox crashes outright, sometimes just stops responding with high processor load, and sometimes it also shows empty dialog window with OK and Cancel buttons.

Resetting Firefox, disabling add-ons and so on have no effect on crashes.

Firefox often crashes right after I use Google Docs statistics function (Ctrl-Shift-C) on a text document and then try to close statictics dialog with Enter or mouse click. Seems to happen much more often if the document is large. This problem persists with all recent versions of Firefox, but only on Linux. Windows versions not affected. Sometimes Firefox crashes outright, sometimes just stops responding with high processor load, and sometimes it also shows empty dialog window with OK and Cancel buttons. Resetting Firefox, disabling add-ons and so on have no effect on crashes.

すべての返信 (5)

more options

We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.

Thanks in advance for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

more options
bp-e1d7c256-2196-4103-8534-534952130125
bp-50d6645b-3d6a-4ad7-8cab-a4f472130125
bp-ba41804e-3ea5-4490-a497-c60e12130125
bp-d4e360bf-eb90-4c05-9203-e14a42130112
bp-6f524866-3b8a-4727-b334-e817a2130110
bp-835565a2-a3a9-4329-a2c5-05c1a2130109
bp-8246fe60-1f26-46e1-886a-88dcd2121206

この投稿は cor-el により に変更されました

more options

If you install Firefox 20 pre-release this should fix the crashes, http://www.mozilla.org/en-US/firefox/aurora/

more options

Just tested it (installed from ppa:ubuntu-mozilla-daily/firefox-aurora). Problem persists - now Firefox just stops responding with an empty dialog window with OK and Cancel buttons.

more options

Here's how it looks.