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firefox crashes on startup, cannot run safe mode

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 10 回表示
  • 最後の返信者: philipp

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Have been unable to start firefox 18, crash reporter pops up immediately without opening the browser. Tried reinstalling the software with no effect. Cannot open browser to run safe mode. I am not aware of any new software that was downloaded recently that would interfere with this.

Crash report #bp-75499ff8-4653-44ca-91d3-a72712130126

Posting this from a different computer .

Have been unable to start firefox 18, crash reporter pops up immediately without opening the browser. Tried reinstalling the software with no effect. Cannot open browser to run safe mode. I am not aware of any new software that was downloaded recently that would interfere with this. Crash report #bp-75499ff8-4653-44ca-91d3-a72712130126 Posting this from a different computer .

すべての返信 (1)

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hello erikwaynej, this crash is caused by Websense Endpoint security software that is running on the other system. please try to install all the updates for this program that are available...