当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I can't find sweetim, but everytime I log out of Firefox and back on, it shows up as the default keyword search. How can I fix this!!!!!

  • 2 件の返信
  • 2 人がこの問題に困っています
  • 11 回表示
  • 最後の返信者: popcornart2

popcornart2
popcornart2
more options

I have checked my installed programs, the list of add ons on internet explorer and the one on Firfox, and cannot find sweetim. However, when I try to do a keyword search in the location bar, I am only able to do it twice, until I switch to a new tab. After that, the keyword search no longer works, and gives me a message saying that I haven't typed in the URL correctly or it doesn't exist. There seems to be some connection to www.amazon.com, because everytime I open a new tab and try to do a keyword search in the location bar, amazon.com moves to the top of the small search window, and google moves down. I cannot search in the small window when amazon.com is up, because it won't let me overwrite. When I check the about:config, and reset to the defaults after 2 keyword test searches, it sets back to the sweetim.toolbar as the default again. I was just resetting Firefox, but I think I've done that 8 or 9 times now, and I still have the problem. What should I do next to fix this?

I have checked my installed programs, the list of add ons on internet explorer and the one on Firfox, and cannot find sweetim. However, when I try to do a keyword search in the location bar, I am only able to do it twice, until I switch to a new tab. After that, the keyword search no longer works, and gives me a message saying that I haven't typed in the URL correctly or it doesn't exist. There seems to be some connection to www.amazon.com, because everytime I open a new tab and try to do a keyword search in the location bar, amazon.com moves to the top of the small search window, and google moves down. I cannot search in the small window when amazon.com is up, because it won't let me overwrite. When I check the about:config, and reset to the defaults after 2 keyword test searches, it sets back to the sweetim.toolbar as the default again. I was just resetting Firefox, but I think I've done that 8 or 9 times now, and I still have the problem. What should I do next to fix this?

この投稿は NoahSUMO により に変更されました

すべての返信 (2)

NoahSUMO
NoahSUMO
  • Top 25 Contributor
  • Moderator
more options

Try following the instructions in this guide and let me know if it works:
http://malwaretips.com/blogs/remove-sweetim-toolbar/

popcornart2
popcornart2 質問者
more options

HI Noah: Thanks for your answer. I'm working my way through the blog, and trying to take all of the steps. Hitman Pro did find 5 trojans, and many remnants of other malware, so hopefully that will help. I'll post again when I've finished trying everything else. I had already run Malware Bytes, It did not find/remove the sweetim toolbar, but found a different trojan. Something is up with my antivirus I think.