Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

PDF files using FF19 or 20 won't fully load and print blank followed by error message

  • 1 件の返信
  • 5 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: John99

brainstewn
brainstewn
more options

I've noticed on my Win7SP1 machine that I can't print pdf documents from the PDF viewer. The pdf loads fine but the there is a little animated rotating circle that just spins and won't go away. This is likely indicating that the hidden nav bar that normally appears, when you hover over the lower middle portion of a pdf, is not working in FireFox because it works fine in Chrome and IE.

If I try to print anyway I see a message window titled "Printing," the pdf view goes blank, and a blank page is printed unless I hit cancel in time. I also get an error message "The PDF document might not be displayed correctly" with the option to open in a different viewer -- which does work -- but its not zezty, its annoying. The same website using the same pdf works fine in Chrome and IE and the little Nav bar in the bottom-middle appears fine.

I've noticed on my Win7SP1 machine that I can't print pdf documents from the PDF viewer. The pdf loads fine but the there is a little animated rotating circle that just spins and won't go away. This is likely indicating that the hidden nav bar that normally appears, when you hover over the lower middle portion of a pdf, is not working in FireFox because it works fine in Chrome and IE. If I try to print anyway I see a message window titled "Printing," the pdf view goes blank, and a blank page is printed unless I hit cancel in time. I also get an error message "The PDF document might not be displayed correctly" with the option to open in a different viewer -- which does work -- but its not zezty, its annoying. The same website using the same pdf works fine in Chrome and IE and the little Nav bar in the bottom-middle appears fine.

すべての返信 (1)

John99
John99
more options

The new built in pdf viewer in Firefox sometimes causes problems. It is probably worth trying the problem document printing with whatever other pdf reader you have.