当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I've tried various resolutions and still can't add bookmarks when using Mozella. I used to be able to....this started about a month ago. can anyone help me?

  • 3 件の返信
  • 9 人がこの問題に困っています
  • 5 回表示
  • 最後の返信者: cor-el

more options

I cannot add bookmarks. I have tried many resolutions, but still no results. I used to be able to bookmark, but now this doesn't happen. This happened after I refreshed my system.

I cannot add bookmarks. I have tried many resolutions, but still no results. I used to be able to bookmark, but now this doesn't happen. This happened after I refreshed my system.

すべての返信 (3)

more options

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

more options

no this did not help.....isn't there an easier way to fix this. This is very frustrating

more options

Did you go to the Firefox profile folder and delete all places.* files or moved them to another location (folder)?

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

That will force Firefox to create a new places.sqlite database file and automatically import the bookmarks from the most recent JSON backup in the bookmarkbackups folder.


I'm not sure if a reset would work properly in cases like this with possible file corruption, but you can give it a try if deleting places.sqlite didn't work.

If you reset Firefox then a new profile is created and some of your data (bookmarks, history, cookies, passwords, form data) is automatically imported and your current profile will be moved to the desktop (Old Firefox Data). You will lose extensions and other customizations (toolbars, prefs) that you've made.

It is possible to recover more data from the old profile, but be cautious to avoid carrying over the problem.


Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.