当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox cannot open any web page after I install Blackberry Link

  • 2 件の返信
  • 3 人がこの問題に困っています
  • 6 回表示
  • 最後の返信者: quoc

quoc
quoc
more options

My laptop runs Vista 32 bit and I have java installed. My default browser is Firefox v22. After I install Blackberry Link (a synchronization PC software for Blackberry 10 smartphones), when I open Firefox, no web page can be opened (blank pages after a while). I uninstall Blackberry Link, Firefox works again.

With Blackberry Link installed, I opened Google Chrome and have no issues opening web pages. I do not want to use Chrome though.

There is some sort of incompatibility between Firefox and BB Link.

Thanks

My laptop runs Vista 32 bit and I have java installed. My default browser is Firefox v22. After I install Blackberry Link (a synchronization PC software for Blackberry 10 smartphones), when I open Firefox, no web page can be opened (blank pages after a while). I uninstall Blackberry Link, Firefox works again. With Blackberry Link installed, I opened Google Chrome and have no issues opening web pages. I do not want to use Chrome though. There is some sort of incompatibility between Firefox and BB Link. Thanks

すべての返信 (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Does Blackberry Link install any add-ons into Firefox? You can check here:

orange Firefox button (or Tools menu) > Add-ons > Plugins category
orange Firefox button (or Tools menu) > Add-ons > Extensions category

Also, does Blackberry Link create any Windows network connections? To make sure Firefox isn't randomly choosing dysfunctional networks, check your proxy setting here:

orange Firefox button (or Tools menu) > Options > Advanced > Network > "Settings" button

If you have Auto-detect, try either No Proxy or Use system proxy settings.

quoc
quoc 質問者
more options

Thank you very much for looking into my compatibility issue with BB Link and FF

I check on Firefox Add-ons Plugins category and Extensions category, and BB Link did not install any add ons into Firefox.

I also check the Options Advanced Network Settings and currently I have No Proxy when I ran into this issue with BB Link.

Thanks again.