当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Can't connect to internet using ethernet (hardwire) connection. Wireless connection good.

cliff99
cliff99
more options

I have a good wireless internet connection. I used to be able to connect to the internet using just an ethernet connection (for faster speed and to stay connected when my wireless intermittently dropped off), but I appear to have done "something" to cause my laptop to lose this ethernet connection that had worked well for two years. I'm not too savvy with computer lingo, so please talk to me like I'm 5.

Thanks for any assistance. Cliff

I have a good wireless internet connection. I used to be able to connect to the internet using just an ethernet connection (for faster speed and to stay connected when my wireless intermittently dropped off), but I appear to have done "something" to cause my laptop to lose this ethernet connection that had worked well for two years. I'm not too savvy with computer lingo, so please talk to me like I'm 5. Thanks for any assistance. Cliff

すべての返信 (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Does this problem affect other programs, such as Internet Explorer, as well as Firefox?

If it's a Firefox-only problem, could you check your connection setting? You probably want to set it to No proxy or Use system proxy settings here:

orange Firefox button (or Tools menu) > Options > Advanced > Network mini-tab > "Settings" button

If it's a general problem, you might need to actually disable your wireless connection. How to do this varies, for example, if you are having Windows manage your wireless connection versus using the Intel software.

Or if you have a laptop with a hardware switch for wi-fi (e.g., Thinkpad sliding switch, HP soft button) you can use that, which probably is faster.