当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

can not download anything

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: cor-el

more options

every time i try to down load anything. it says connecting and then i get a error box that says we could not connect at this time try again in a few mins. but when i try again all i get is the same error box again. and i have tried it 2 days in a row at different times but all i get is the error box. lance tracy

every time i try to down load anything. it says connecting and then i get a error box that says we could not connect at this time try again in a few mins. but when i try again all i get is the same error box again. and i have tried it 2 days in a row at different times but all i get is the error box. lance tracy

すべての返信 (1)

more options

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.