当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Can't run FIreFox crash id: bp-17ec9607-9d9a-4b04-8bca-261132130821

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: cor-el

more options

After installing Mozilla FireFox, i can't run it!Run's Mozilla crash reporter crash id: bp-17ec9607-9d9a-4b04-8bca-261132130821

After installing Mozilla FireFox, i can't run it!Run's Mozilla crash reporter crash id: bp-17ec9607-9d9a-4b04-8bca-261132130821

すべての返信 (2)

more options

hello, please start firefox in safemode (by pressing the shift-key while it is launching) & go to firefox > options > advanced > general & disable hardware acceleration.

for some background on that issue you can also refer to bug #812683

more options

Try to set the gfx.content.azure.enabled pref to false or if this didn't help disable Direct2D by setting the gfx.direct2d.disabled pref to true on the about:config page and leave hardware acceleration otherwise enabled.

That way you still have the benefit from hardware acceleration, but may not suffer from rendering issues.

You can also try to uninstall Windows update KB2670838 if you have this update.