当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

When I have a file that is downloading the download arrow on the browser remains greyed out and nothing happens when I click on it.

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 14 回表示
  • 最後の返信者: jenbo17

more options

Previously when I would download a file, the download arrow at the top of the browser window would be green and when I clicked on it it would bring up a window showing all of the current or previous downloads that I had not cleared out. Now, the arrow might turn green briefly, but then quickly goes grey, and when I try to click on it, nothing comes up. In order to see the download window, I have to go to the Firefox menu, and click on the word Downloads.

Previously when I would download a file, the download arrow at the top of the browser window would be green and when I clicked on it it would bring up a window showing all of the current or previous downloads that I had not cleared out. Now, the arrow might turn green briefly, but then quickly goes grey, and when I try to click on it, nothing comes up. In order to see the download window, I have to go to the Firefox menu, and click on the word Downloads.

選ばれた解決策

If this is specifically when downloading Yahoo mail attachments, some other users have been reporting intermittent problems with those as well.

この回答をすべて読む 👍 2

すべての返信 (3)

more options

hello jenbo17, please try to reset firefox and see if this can address the issue (this will keep your bookmarks & passwords)...

more options

選ばれた解決策

If this is specifically when downloading Yahoo mail attachments, some other users have been reporting intermittent problems with those as well.

more options

Resetting Firefox resolved the problem. Thanks!