当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Websites like Gmail and Facebook won't recognize my browser. What's the deal?

  • 1 件の返信
  • 2 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: cor-el

more options

It started after a recent Firefox update, I think the one prior to this most recent one. Gmail tells me I'm using a browser it "no longer supports", and redirects me to their basic HTML page. Facebook says I'm using an "Unspported Browser", and I have to log in through the "m.facebook.com" mobile version of the site.

Websites like whatbrowser.com will tell me they don't know what browser I'm using, and other similar sites will tell me they can't detect a user agent string.

I'm pretty sure this has something to do with the various add-ons I have, but I'm not sure. Anyone having similar problems?

It started after a recent Firefox update, I think the one prior to this most recent one. Gmail tells me I'm using a browser it "no longer supports", and redirects me to their basic HTML page. Facebook says I'm using an "Unspported Browser", and I have to log in through the "m.facebook.com" mobile version of the site. Websites like whatbrowser.com will tell me they don't know what browser I'm using, and other similar sites will tell me they can't detect a user agent string. I'm pretty sure this has something to do with the various add-ons I have, but I'm not sure. Anyone having similar problems?

すべての返信 (1)

more options

You have some user agent override prefs set to an empty string value, so you do not send a user agent at all.

  1. general.useragent.override:
  2. general.useragent.vendor:
  3. general.useragent.vendorSub:

You can reset all general.useragent prefs via the right-click context menu to the default value to remove them from the about:config page on the next start of Firefox.

See:

I also see that you are in Private Browsing mode (never remember history), but that shouldn't be a problem.