当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Absolutely no videos will play.

more options

I'm a long time Firefox fan. Been using it forever. When ever there is an update/grade to either Firefox or Flash player, it just will not play any video. This happens every time. I've been troubleshooting this now for several days with no good being done. Now, Firefox crashes every time I try to use the support site so here I am using Google Chrome to type this. It would be very nice of you to figure out a permanent fix for Flash, even if you need to write Firefox own, onboard player. At least, don't release anything that does not run Flash and have a tested plug in that is fool proof. Now Firefox won't stay up long enough to contact you for help.

If you tell me to try something, rest assured I've tried everything I can think of. Not even Adobe has a good download for their latest update. Their site keeps sending me back to where i just came from.

I'm a long time Firefox fan. Been using it forever. When ever there is an update/grade to either Firefox or Flash player, it just will not play any video. This happens every time. I've been troubleshooting this now for several days with no good being done. Now, Firefox crashes every time I try to use the support site so here I am using Google Chrome to type this. It would be very nice of you to figure out a permanent fix for Flash, even if you need to write Firefox own, onboard player. At least, don't release anything that does not run Flash and have a tested plug in that is fool proof. Now Firefox won't stay up long enough to contact you for help. If you tell me to try something, rest assured I've tried everything I can think of. Not even Adobe has a good download for their latest update. Their site keeps sending me back to where i just came from.

すべての返信 (3)

more options

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

Please reply back to us.

more options

After you are done testing the above method, click on my name on the left and in my profile there is a link to some of my unorthodox possible solutions that i have created a blog about that have resolved others issues and you will not find on these forums.

See link

https://support.mozilla.org/en-US/questions/981332

Best Regards

more options

Hi andythebeagle, among your travails, have you disabled the Flash Player plugin's protected mode feature? It's worth a try.

See this support article from Adobe under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?