当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox keeps crashing when I am in my e-mail (yahoo mail). It isn't crashing in anything else. This is a recent problem. Any ideas why this in happening?

  • 1 件の返信
  • 11 人がこの問題に困っています
  • 5 回表示
  • 最後の返信者: cor-el

more options

Using yahoo mail. Crashes when I am in it, either reading or sending mail. Recent problem, but I don't see any recent software updates, so not sure why it is happening. Also, it says I have the most recent version of Mozilla.

Using yahoo mail. Crashes when I am in it, either reading or sending mail. Recent problem, but I don't see any recent software updates, so not sure why it is happening. Also, it says I have the most recent version of Mozilla.

すべての返信 (1)

more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See: