We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Thunderbird is already running, but is not responding. To open a new window, you must first close the existing Thunderbird process, or restart your system.

  • 7 件の返信
  • 20 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: sfhowes

more options

Thunderbird is already running, but is not responding. To open a new window, you must first close the existing Thunderbird process, or restart your system.

I have to Ctl,Alt, Del to close Thunderbird.

Thunderbird is already running, but is not responding. To open a new window, you must first close the existing Thunderbird process, or restart your system. I have to Ctl,Alt, Del to close Thunderbird.

選ばれた解決策

Do you have a profile lock file in your profile folder? If so, delete it and see if TB runs properly:

http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file

この回答をすべて読む 👍 2

すべての返信 (7)

more options

Didn't work

more options

Hang on close Hmmm, does it occur if you use windows safe mode with networking?

more options

No Mat, Never been in Safe mode.

more options
more options

I think I'm having the same problem (it's running but the main screen will not open). In safe mode, it does open! Does this suggest a solution?

Thanks!

more options

選ばれた解決策

Do you have a profile lock file in your profile folder? If so, delete it and see if TB runs properly:

http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file