We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Crashes on AT&T Avail 2 android 4.0

  • 1 件の返信
  • 6 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: guigs

more options

Every time I try to use Firefox it crashes after a few minutes for no apparent reason. Why? If it continues I will have to uninstall it.

Every time I try to use Firefox it crashes after a few minutes for no apparent reason. Why? If it continues I will have to uninstall it.

すべての返信 (1)

more options

Hi stacynicholscheek,

Thank you for your question. As I understand there are also crash reports on an Firefox for Android.

You can submit crash reports the same way on an Android as you can on desktop. If you open up the page "about:support" and click on "All Crash Reports" and there is a reported id, please provide the id with the bp-numberlettersequence pattern in your response. If it crashes on startup, please try to clear the data of the application and restart the browser, then if not please reinstall Firefox for Beta.