Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox sync error, changed password and on other devices the new password keeps giving me an error.

  • 2 件の返信
  • 3 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: guigs

more options

Okay so I have several Linux devices in sync and one of them is synced also with a Microsoft 8 and the latest updates of Firefox. All of them are updated to the lastest. I had to change my password becaue for some odd reason the pass I wrote down was not being registered in my computer. Now because of that I had to change it for all of the other devices and none of them are detecting the new firefox password change. It just seems like a round circle where I change pass, and I have to continue to do that but each device wants to do the same thing.

What could be done is there some bug with respect to this!? Thanks.

Okay so I have several Linux devices in sync and one of them is synced also with a Microsoft 8 and the latest updates of Firefox. All of them are updated to the lastest. I had to change my password becaue for some odd reason the pass I wrote down was not being registered in my computer. Now because of that I had to change it for all of the other devices and none of them are detecting the new firefox password change. It just seems like a round circle where I change pass, and I have to continue to do that but each device wants to do the same thing. What could be done is there some bug with respect to this!? Thanks.

すべての返信 (2)

more options

Please let me confirm what you are saying: when you change the password on one device, all of the other devices connected to the account are not disconnected and continue syncing?

[Bug 987719 - If user changes FXA password as Syncing client, don't kick them out of Sync]- this is outdated I think*

Do the other devices ever prompt you for a new password? And if you check about:sync-logs are there any errors after the time you changed the password on one of the devices? Edit* ignore this post, though these are the steps we would take if there is a bug for future reference.

この投稿は guigs により に変更されました

more options

Hey just to follow up on my test: It takes about anywhere from 5 mins to an hour for the desktop to see that the session has expired.

The Andorid device detected it sooner than the PC to PC sync. Eventually it will prompt a new password when the token expires on each of the desktops. :-)

This is being improved. One shortcut is to restart the browser and it will force the token/certificate to expire for sync. Just refresh and go to "about:accounts"

Hope this helps.

この投稿は guigs により に変更されました