Need more information to specify the issue but give this link a try...

http://kb.mozillazine.org/New_messages_do_not_appear

Good Luck.

Thanks but the link did not answer my question. I just thought there was a setting where perhaps he needed to change in his settings. I have no issues with my emails and viewing photos sent without having to click on each individual attachment as he's having to do. As I said I sent a test message out before sending it to these 82 other folks. It came back to me with all of the photos I had attached in the body of the message. But when he got this same email he said in order for him to view the photos he had to click on 14 different attachments at the bottom of the email.

When he said he also used Thunderbird I figured I could let him know what he needed to do to see the photos as they were supposed to be viewed. But not finding the answer myself I figured someone here would know exactly what I needed to tell him to do.

Thanks for responding though. Maybe he can figure it out for himself.

I think he needs to change his settings, to treat attachments as inline.

This is what I thought it was but couldn't find the option. After looking and looking I think I found the option and sent him a snapshot of the setting in Options. I hope it gives it a try.

Thanks since I think this may be the answer.

View menu (Alt + V) and select view attachments inline.

I have this problem with some of the emails I receive. I have view attachments inline selected yet on about 25% of my emails I just get empty boxes where the email's picture should be.

I sometimes get the pictures below the email and sometimes I have to click on the attachments to see the picture.

View attachments inline works for only a very limited number of image formats. such as JPG and PNG. If the image appears at the bottom the image is embedded in the mail. Images stored on remote servers never appear at the bottom as they are not part of the data contained in the email envelope.

Remote images often do not appear because anti virus programs block them (this is particularly the case when there are many images from the one site. I don't know if they are blocking or choking really I just see the symptom.)