საიტის გასაუმჯობესებელი სამუშაოების მიმდინარეობისას, შესაძლებლობების ნაწილი შეიზღუდება. თუ სტატიით ვერ მოახერხებ ხარვეზის გამოსწორება და შეკითხვის დასმა გსურთ, ჩვენი მხარდაჭერის გუნდი დაგეხმარებათ @FirefoxSupport გვერდის მეშვეობით Twitter-ზე და /r/firefox განყოფილებაში Reddit-ზე.

ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

Firefox crashes

  • 5 პასუხი
  • 2 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 4 ნახვა
  • ბოლოს გამოეხმაურა jnyama

Firefox was working fine this morning. When I came back in the afternoon, it had crashed, and ever since, it has persisted in crashing while loading. I tried resetting it, and starting it in safe mode, but it keeps crashing. I tried not reloading any old tabs and starting with a new window--no difference.

Crash ID: bp-f015d96c-c1a0-48bb-997f-0a2bb2140809

Firefox was working fine this morning. When I came back in the afternoon, it had crashed, and ever since, it has persisted in crashing while loading. I tried resetting it, and starting it in safe mode, but it keeps crashing. I tried not reloading any old tabs and starting with a new window--no difference. Crash ID: bp-f015d96c-c1a0-48bb-997f-0a2bb2140809

გადაწყვეტა შერჩეულია

I think you're correct. I subsequently tried a re-installation, which worked, except all my tabs, sessions, add-ons, etc. were lost. I got some back after I found a folder marked "old firefox data" on the desktop that had the corrupted profile, but not all.

I have had the profile file get corrupted before, once or twice, and I'm not sure what causes it. It's certainly a pain.

Thanks!

პასუხის ნახვა სრულად 👍 1

ყველა პასუხი (5)

I think one of your Firefox files was corrupted.

Download Firefox Full Installer All languages {web link}

If you have any more trouble, Please post all of your crash reports for the last week.

შერჩეული გადაწყვეტა

I think you're correct. I subsequently tried a re-installation, which worked, except all my tabs, sessions, add-ons, etc. were lost. I got some back after I found a folder marked "old firefox data" on the desktop that had the corrupted profile, but not all.

I have had the profile file get corrupted before, once or twice, and I'm not sure what causes it. It's certainly a pain.

Thanks!

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences

Thanks! I'll give them a try.