Thunderbird chat gui broken after update
Hello there, I have recently update thunderbird to version 38.2.0. After the update the facebook chat that I have attached to Thunderbird stopped working (I havent changed any addons or anything). I have attached the chat view (when you try to start chat). There are only some small windows appearing and you cannot make them bigger dont know where to type either. I would really apreciate all help as I use this feature very often.
გადაწყვეტა შერჩეულია
I am having no issues with facebook chat, so I am guessing.
Try
On the toolbar 
> options > advanced > General and disable hardware acceleration.
Any better?
პასუხის ნახვა სრულად 👍 1ყველა პასუხი (5)
I think the image havent been uploaded. Here it is.
შერჩეული გადაწყვეტა
I am having no issues with facebook chat, so I am guessing.
Try
On the toolbar > options > advanced > General and disable hardware acceleration.
Any better?
I had it off. I turned it ON now and restarted. Now the chat works. Thank you.
Ok... more information please.
Help menu > troubleshooting information. Scroll down to the graphics section and select all the graphics information and copy (ctrl+C) and paste it into a message here. Please also include the Application basics section.
I have just successfully petitioned for the graphic acceleration to default to Off because it was causing a support nightmare. You are the first to have a problem fixed by turning it on. I know hardware acceleration has been a real issue for the Firefox folk, but at some point I would like to work out what works and what does not.
Informacje o aplikacji Nazwa Thunderbird Wersja 38.2.0 Identyfikator programu Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.2.0 Folder profilu (dysk lokalny) Identyfikator kompilacji programu 20150813074416 Włączone wtyczki about:plugins Konfiguracja kompilacji about:buildconfig Zużycie pamięci about:memory
Grafika
Opis adaptera NVIDIA NVS 4200M
ID dostawcy 0x10de
ID urządzenia 0x1056
RAM adaptera 512
Sterowniki adaptera nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Wersja sterownika 9.18.13.2762
Data sterownika 10-28-2013
Opis adaptera (GPU #2) Intel(R) HD Graphics 3000
ID dostawcy (GPU #2) 0x8086
ID urządzenia (GPU #2) 0x0126
RAM adaptera (GPU #2) Unknown
Sterowniki adaptera (GPU #2) igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
Wersja sterownika (GPU #2) 9.17.10.3040
Data sterownika (GPU #2) 2-22-2013
Włączone Direct2D true
Włączone DirectWrite true (6.2.9200.17461)
Parametry ClearType Nie znaleziono parametrów ClearType
Renderer WebGL false
Okna ze sprzętowym przyspieszeniem grafiki 1/1 Direct3D 11
AzureCanvasBackend direct2d 1.1
AzureSkiaAccelerated 0
AzureFallbackCanvasBackend cairo
AzureContentBackend direct2d 1.1