Fresh install, no profile found and Cannot create profile
Running Win7 home. Computer crashed a bit ago, used Dell system restore and am back up and running.
CANNOT get Firefox to work. Download and install - then it prompts me for a User Profile (no profile at current time). When I click "Create Profile," screen flashes, nothing happens and I'm back at Create Profile.
When trying to simply select "Start Firefox," get a error - please select a profile to begin Firefox. Have followed all instructions to "create a profile" and nothing works
ANyone have ideas? TY
ყველა პასუხი (1)
You need to locate the profiles.ini file and delete this file or use the Profile Manager to create a new profile.
See:
This issue is caused by a problem with the profiles.ini file or with permissions/ownership of involved folders/files.
You can use one of these to make Firefox create a new default profile or recover an existing profile:
- Delete the profiles.ini file to make Firefox create a new (default) profile
- Use the Profile Manager to create a new profile
If you still have an existing profile then click "Choose Folder" in the Profile Manager and browse to the location of a lost profile to recover this profile
https://support.mozilla.org/kb/Managing+profiles
You should find the profiles.ini file in this hidden location:
- Windows: %AppData%\Mozilla\Firefox\
*C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\ - Mac: *~/Library/Application Support/Firefox/
- Linux: *~/.mozilla/firefox/
If clearing the profiles.ini file isn't working then also check the location of the cache files.
- Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\
- Mac: *~/Library/Caches/Firefox/Profiles/
- Linux:*~/.cache/mozilla/firefox/
You can also try to rename/delete the Mozilla\Firefox\ folder in both above mentioned locations (main, cache).