საიტის გასაუმჯობესებელი სამუშაოების მიმდინარეობისას, შესაძლებლობების ნაწილი შეიზღუდება. თუ სტატიით ვერ მოახერხებ ხარვეზის გამოსწორება და შეკითხვის დასმა გსურთ, ჩვენი მხარდაჭერის გუნდი დაგეხმარებათ @FirefoxSupport გვერდის მეშვეობით Twitter-ზე და /r/firefox განყოფილებაში Reddit-ზე.

ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

Why can't I reinstall Firefox?

  • 2 პასუხი
  • 1 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 2 ნახვა
  • ბოლოს გამოეხმაურა FredMcD

Firefox locked up while working on Ancestry.com. The first time it was incredibly sluggish and I closed it and restarted and it was fine for a while. Then again later it started bogging down again. This time it locked up. I couldn't restart the computer because it said Firefox was still open. Finally caused it to force quit and restarted my computer. Upon trying to open Firefox I started getting all the messages about having crashed, reporting it, etc. It also asked if I wanted to refresh or use in Safe Mode. I told it to refresh. It finally told me that I had no profile and would not open. I used and app cleaner and totally removed Firefox. Now I try reinstalling it, and won't even allow me to reinstall. I get to the point where I drag the Firefox logo onto the application folder. It acts like it's going to move Firefox to the applications folder but then bounces back incomplete. I see the drive on my desktop. Double click and it just reopens the window for me to drag the logo to applications. I simply cannot reinstall Firefox now.

Firefox locked up while working on Ancestry.com. The first time it was incredibly sluggish and I closed it and restarted and it was fine for a while. Then again later it started bogging down again. This time it locked up. I couldn't restart the computer because it said Firefox was still open. Finally caused it to force quit and restarted my computer. Upon trying to open Firefox I started getting all the messages about having crashed, reporting it, etc. It also asked if I wanted to refresh or use in Safe Mode. I told it to refresh. It finally told me that I had no profile and would not open. I used and app cleaner and totally removed Firefox. Now I try reinstalling it, and won't even allow me to reinstall. I get to the point where I drag the Firefox logo onto the application folder. It acts like it's going to move Firefox to the applications folder but then bounces back incomplete. I see the drive on my desktop. Double click and it just reopens the window for me to drag the logo to applications. I simply cannot reinstall Firefox now.

გადაწყვეტა შერჩეულია

I solved my own problem. I opened a Finder window and dragged the logo into the applications folder there, and it worked.

პასუხის ნახვა სრულად 👍 0

ყველა პასუხი (2)

შერჩეული გადაწყვეტა

I solved my own problem. I opened a Finder window and dragged the logo into the applications folder there, and it worked.

That was very good work. Well Done. Please flag your last post as Solved Problem so others will know.