საიტის გასაუმჯობესებელი სამუშაოების მიმდინარეობისას, შესაძლებლობების ნაწილი შეიზღუდება. თუ სტატიით ვერ მოახერხებ ხარვეზის გამოსწორება და შეკითხვის დასმა გსურთ, ჩვენი მხარდაჭერის გუნდი დაგეხმარებათ @FirefoxSupport გვერდის მეშვეობით Twitter-ზე და /r/firefox განყოფილებაში Reddit-ზე.

ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

Firefox 49.0.1 Nvidia FX5500 Hardware Acceleration No, D3D9 and D3D11_COMPOSITING Fail, D2D Fail

  • 2 პასუხი
  • 11 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 2 ნახვა
  • ბოლოს გამოეხმაურა F-16akias

Hello there, I 've been using firefox for years with no problems and recently updated to the latest version (49.0.1). Since then Html5 content (e.x. Youtube) plays with bug (blank-black video, sound ok). I also had the vertical line artifacts bug in many pages. My system is a pentium 4 630 3Ghz, 1.5Gb Ram and an Nvidia GeForce FX5500 gpu with 256Mb Vram (vista driver), all drivers up to date, OS Windows 7. Before anyone here start saying that I have to upgrade my relic, I will inform you that until version 47.0.1 I had no problem (5 days ago updated from 41.0.2 to 43, 43 to 45 then 47.0.1[used it for a while still no video bug], then 48 and finally 49.0.1). Searched the web for solutions and I managed to fix artifacts by disabling Multi-Process and get video working by changing layers.allow_d3d9-fallback to false. BUT Hardware H264 Decoding is still No; Hardware video decoding disabled or blacklisted , plus D3D11 device creation failed: 0x887a0004 same for D3D9 and D3D11_COMPOSITING. I provide the following report from about:support (after setting layers.allow_d3d9-fallback to false and multi-process disabled [it was enabled by default]). Please report if this will be fixed on a later firefox version or is it a problem with my hardware wich as I guess is not blacklisted and I am pretty sure that Hardware Acceleration and those D3Ds had no error at least until version 41.0.2!

Όνομα: Firefox Έκδοση: 49.0.1 Build ID: 20160922113459 Κανάλι ενημερώσεων: release User Agent: Mozilla/5.0 (Windows NT 6.1; rv:49.0) Gecko/20100101 Firefox/49.0 OS: Windows_NT 6.1 Multiprocess Windows: 0/1 (Disabled) Safe Mode: false

Αναφορές κατάρρευσης για τις τελευταίες 3 ημέρες


Όλες οι αναφορές κατάρρευσης

Επεκτάσεις


Όνομα: Adblock Plus Έκδοση: 2.7.3 Ενεργές: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Όνομα: Multi-process staged rollout Έκδοση: 1.2 Ενεργές: true ID: e10srollout@mozilla.org

Όνομα: Pocket Έκδοση: 1.0.4 Ενεργές: true ID: firefox@getpocket.com

Όνομα: Web Compat Έκδοση: 1.0 Ενεργές: true ID: webcompat@mozilla.org

Όνομα: Norton Toolbar Έκδοση: 2013.4.15.18 Ενεργές: false ID: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}

Γραφικά


Features Compositing: Basic Asynchronous Pan/Zoom: none WebGL Renderer: Google Inc. -- ANGLE (Software Adapter Direct3D11 vs_5_0 ps_5_0) Hardware H264 Decoding: No; Hardware video decoding disabled or blacklisted DirectWrite: false (6.2.9200.21976) GPU #1 Active: Yes Περιγραφή: NVIDIA GeForce FX 5500 Vendor ID: 0x10de Device ID: 0x0326 Driver Version: 9.6.8.5 Driver Date: 10-9-2006 Drivers: nvd3dum Subsys ID: 00000000 RAM: 256

Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo failures: [GFX1]: D3D11 device creation failed: 0x887a0004 Decision Log D3D11_COMPOSITING: failed by runtime: Failed to acquire a D3D11 device D3D9_COMPOSITING: disabled by user: Disabled via layers.allow-d3d9-fallback DIRECT2D: failed by runtime: Failed to acquire a Direct3D 11 content device D3D11_HW_ANGLE: disabled by env: D3D11 compositing is disabled


Failure Log (#0) Assert: D3D11 device creation failed: 0x887a0004

Σημαντικές τροποποιημένες προτιμήσεις


accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.download.importedFromSqlite: true browser.download.useDownloadDir: false browser.places.smartBookmarksVersion: 8 browser.sessionstore.upgradeBackup.latestBuildID: 20160922113459 browser.startup.homepage: http://www.google.gr/ browser.startup.homepage_override.buildID: 20160922113459 browser.startup.homepage_override.mstone: 49.0.1 browser.tabs.remote.autostart.2: false browser.urlbar.daysBeforeHidingSuggestionsPrompt: 3 browser.urlbar.lastSuggestionsPromptDate: 20161020 dom.apps.lastUpdate.buildID: 20160922113459 dom.apps.lastUpdate.mstone: 49.0.1 dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 49.0.1 font.internaluseonly.changed: false gfx.crash-guard.d3d11layers.appVersion: 49.0.1 gfx.crash-guard.d3d11layers.deviceID: 0x0326 gfx.crash-guard.d3d11layers.driverVersion: 9.6.8.5 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.driver-init.appVersion: 41.0.2 gfx.driver-init.deviceID: 0x0326 gfx.driver-init.driverVersion: 9.6.8.5 gfx.driver-init.feature-d2d: true gfx.driver-init.feature-d3d11: true gfx.driver-init.status: 2 layers.allow-d3d9-fallback: false media.gmp-eme-adobe.abi: x86-msvc-x86 media.gmp-eme-adobe.lastUpdate: 1476295642 media.gmp-eme-adobe.version: 17 media.gmp-gmpopenh264.abi: x86-msvc-x86 media.gmp-gmpopenh264.lastUpdate: 1476295643 media.gmp-gmpopenh264.version: 1.6 media.gmp-manager.buildID: 20160922113459 media.gmp-manager.lastCheck: 1476972222 media.gmp-widevinecdm.abi: x86-msvc-x86 media.gmp-widevinecdm.lastUpdate: 1476408857 media.gmp-widevinecdm.version: 1.4.8.903 media.gmp.storage.version.observed: 1 media.webrtc.debug.aec_log_dir: C:\Users\blabla\AppData\Local\Temp media.webrtc.debug.log_file: C:\Users\blabla\AppData\Local\Temp\WebRTC.log network.cookie.prefsMigrated: true network.http.max-persistent-connections-per-server: 4 network.predictor.cleaned-up: true places.database.lastMaintenance: 1476979005 places.history.enabled: false places.history.expiration.transient_current_max_pages: 40248 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugins.load_appdir_plugins: true privacy.clearOnShutdown.cookies: false privacy.clearOnShutdown.downloads: false privacy.clearOnShutdown.formdata: false privacy.clearOnShutdown.history: false privacy.cpd.offlineApps: true privacy.cpd.siteSettings: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.promptOnSanitize: false privacy.sanitize.timeSpan: 0 services.sync.declinedEngines: storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1476289695

Προτιμήσεις user.js


Ο φάκελος του προφίλ σας περιέχει το αρχείο user.js, που περιέχει προτιμήσεις που δεν δημιουργήθηκαν από τον Firefox.

Important Locked Preferences


Places Database


JavaScript


Incremental GC: true

Προσιτότητα


Ενεργοποιήθηκε: false Να μην επιτρέπεται η προσιτότητα: 0

Εκδόσεις βιβλιοθήκης


NSPR Αναμενόμενη ελάχιστη έκδοση: 4.12 Έκδοση σε χρήση: 4.12

NSS Αναμενόμενη ελάχιστη έκδοση: 3.25 Έκδοση σε χρήση: 3.25

NSSSMIME Αναμενόμενη ελάχιστη έκδοση: 3.25 Έκδοση σε χρήση: 3.25

NSSSSL Αναμενόμενη ελάχιστη έκδοση: 3.25 Έκδοση σε χρήση: 3.25

NSSUTIL Αναμενόμενη ελάχιστη έκδοση: 3.25 Έκδοση σε χρήση: 3.25

Πειραματικές λειτουργίες


Hello there, I 've been using firefox for years with no problems and recently updated to the latest version (49.0.1). Since then Html5 content (e.x. Youtube) plays with bug (blank-black video, sound ok). I also had the vertical line artifacts bug in many pages. My system is a pentium 4 630 3Ghz, 1.5Gb Ram and an Nvidia GeForce FX5500 gpu with 256Mb Vram (vista driver), all drivers up to date, OS Windows 7. Before anyone here start saying that I have to upgrade my relic, I will inform you that until version 47.0.1 I had no problem (5 days ago updated from 41.0.2 to 43, 43 to 45 then 47.0.1[used it for a while still no video bug], then 48 and finally 49.0.1). Searched the web for solutions and I managed to fix artifacts by disabling Multi-Process and get video working by changing layers.allow_d3d9-fallback to false. BUT Hardware H264 Decoding is still No; Hardware video decoding disabled or blacklisted , plus D3D11 device creation failed: 0x887a0004 same for D3D9 and D3D11_COMPOSITING. I provide the following report from about:support (after setting layers.allow_d3d9-fallback to false and multi-process disabled [it was enabled by default]). Please report if this will be fixed on a later firefox version or is it a problem with my hardware wich as I guess is not blacklisted and I am pretty sure that Hardware Acceleration and those D3Ds had no error at least until version 41.0.2! Όνομα: Firefox Έκδοση: 49.0.1 Build ID: 20160922113459 Κανάλι ενημερώσεων: release User Agent: Mozilla/5.0 (Windows NT 6.1; rv:49.0) Gecko/20100101 Firefox/49.0 OS: Windows_NT 6.1 Multiprocess Windows: 0/1 (Disabled) Safe Mode: false Αναφορές κατάρρευσης για τις τελευταίες 3 ημέρες ------------------------------------------------ Όλες οι αναφορές κατάρρευσης Επεκτάσεις ---------- Όνομα: Adblock Plus Έκδοση: 2.7.3 Ενεργές: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Όνομα: Multi-process staged rollout Έκδοση: 1.2 Ενεργές: true ID: e10srollout@mozilla.org Όνομα: Pocket Έκδοση: 1.0.4 Ενεργές: true ID: firefox@getpocket.com Όνομα: Web Compat Έκδοση: 1.0 Ενεργές: true ID: webcompat@mozilla.org Όνομα: Norton Toolbar Έκδοση: 2013.4.15.18 Ενεργές: false ID: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62} Γραφικά ------- Features Compositing: Basic Asynchronous Pan/Zoom: none WebGL Renderer: Google Inc. -- ANGLE (Software Adapter Direct3D11 vs_5_0 ps_5_0) Hardware H264 Decoding: No; Hardware video decoding disabled or blacklisted DirectWrite: false (6.2.9200.21976) GPU #1 Active: Yes Περιγραφή: NVIDIA GeForce FX 5500 Vendor ID: 0x10de Device ID: 0x0326 Driver Version: 9.6.8.5 Driver Date: 10-9-2006 Drivers: nvd3dum Subsys ID: 00000000 RAM: 256 Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo failures: [GFX1]: D3D11 device creation failed: 0x887a0004 Decision Log D3D11_COMPOSITING: failed by runtime: Failed to acquire a D3D11 device D3D9_COMPOSITING: disabled by user: Disabled via layers.allow-d3d9-fallback DIRECT2D: failed by runtime: Failed to acquire a Direct3D 11 content device D3D11_HW_ANGLE: disabled by env: D3D11 compositing is disabled Failure Log (#0) Assert: D3D11 device creation failed: 0x887a0004 Σημαντικές τροποποιημένες προτιμήσεις ------------------------------------- accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.download.importedFromSqlite: true browser.download.useDownloadDir: false browser.places.smartBookmarksVersion: 8 browser.sessionstore.upgradeBackup.latestBuildID: 20160922113459 browser.startup.homepage: http://www.google.gr/ browser.startup.homepage_override.buildID: 20160922113459 browser.startup.homepage_override.mstone: 49.0.1 browser.tabs.remote.autostart.2: false browser.urlbar.daysBeforeHidingSuggestionsPrompt: 3 browser.urlbar.lastSuggestionsPromptDate: 20161020 dom.apps.lastUpdate.buildID: 20160922113459 dom.apps.lastUpdate.mstone: 49.0.1 dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 49.0.1 font.internaluseonly.changed: false gfx.crash-guard.d3d11layers.appVersion: 49.0.1 gfx.crash-guard.d3d11layers.deviceID: 0x0326 gfx.crash-guard.d3d11layers.driverVersion: 9.6.8.5 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.driver-init.appVersion: 41.0.2 gfx.driver-init.deviceID: 0x0326 gfx.driver-init.driverVersion: 9.6.8.5 gfx.driver-init.feature-d2d: true gfx.driver-init.feature-d3d11: true gfx.driver-init.status: 2 layers.allow-d3d9-fallback: false media.gmp-eme-adobe.abi: x86-msvc-x86 media.gmp-eme-adobe.lastUpdate: 1476295642 media.gmp-eme-adobe.version: 17 media.gmp-gmpopenh264.abi: x86-msvc-x86 media.gmp-gmpopenh264.lastUpdate: 1476295643 media.gmp-gmpopenh264.version: 1.6 media.gmp-manager.buildID: 20160922113459 media.gmp-manager.lastCheck: 1476972222 media.gmp-widevinecdm.abi: x86-msvc-x86 media.gmp-widevinecdm.lastUpdate: 1476408857 media.gmp-widevinecdm.version: 1.4.8.903 media.gmp.storage.version.observed: 1 media.webrtc.debug.aec_log_dir: C:\Users\blabla\AppData\Local\Temp media.webrtc.debug.log_file: C:\Users\blabla\AppData\Local\Temp\WebRTC.log network.cookie.prefsMigrated: true network.http.max-persistent-connections-per-server: 4 network.predictor.cleaned-up: true places.database.lastMaintenance: 1476979005 places.history.enabled: false places.history.expiration.transient_current_max_pages: 40248 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugins.load_appdir_plugins: true privacy.clearOnShutdown.cookies: false privacy.clearOnShutdown.downloads: false privacy.clearOnShutdown.formdata: false privacy.clearOnShutdown.history: false privacy.cpd.offlineApps: true privacy.cpd.siteSettings: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.promptOnSanitize: false privacy.sanitize.timeSpan: 0 services.sync.declinedEngines: storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1476289695 Προτιμήσεις user.js ------------------- Ο φάκελος του προφίλ σας περιέχει το αρχείο user.js, που περιέχει προτιμήσεις που δεν δημιουργήθηκαν από τον Firefox. Important Locked Preferences ---------------------------- Places Database --------------- JavaScript ---------- Incremental GC: true Προσιτότητα ----------- Ενεργοποιήθηκε: false Να μην επιτρέπεται η προσιτότητα: 0 Εκδόσεις βιβλιοθήκης -------------------- NSPR Αναμενόμενη ελάχιστη έκδοση: 4.12 Έκδοση σε χρήση: 4.12 NSS Αναμενόμενη ελάχιστη έκδοση: 3.25 Έκδοση σε χρήση: 3.25 NSSSMIME Αναμενόμενη ελάχιστη έκδοση: 3.25 Έκδοση σε χρήση: 3.25 NSSSSL Αναμενόμενη ελάχιστη έκδοση: 3.25 Έκδοση σε χρήση: 3.25 NSSUTIL Αναμενόμενη ελάχιστη έκδοση: 3.25 Έκδοση σε χρήση: 3.25 Πειραματικές λειτουργίες ------------------------

ჩასწორების თარიღი: , ავტორი: F-16akias

ყველა პასუხი (2)

Γειά σου F-16akias :-)

η καινούργια 49.0.2 έκδοση έφτιαξε, μεταξύ άλλων, και αυτό το bug(1306465) , κοίταξέ το στο παρακάτω σύνδεσμο : 49.0.2 Firefox Release notes

εάν κάνεις αναβάθμιση στη τελευταία έκδοση 49.0.2 μάλλον δεν θα έχεις πρόβλημα :-)

σε ευχαριστώ.

Hi Ideato, I am replying in english so anyone can understand. Thanks for replying :) ! Well I upgrated to 49.0.2 . Ok htm5 videos play normal but I still see no difference with what I did before. As I said above F-16akias said

  1. Searched the web for solutions and I managed to fix artifacts by disabling Multi-Process and get video working by changing layers.allow_d3d9-fallback to false.
  2. BUT Hardware H264 Decoding is still No; Hardware video decoding disabled or blacklisted , plus D3D11 device creation failed: 0x887a0004 same for D3D9 and D3D11_COMPOSITING.

Update: I just noticed in Youtube that it is using VP9 codecs. Right click and select statistics, as a mime type it says webm and codecs=vp9. My main concern: Still in aboout:support tab I have no Hardware Video Decoding which I can confirm I had until 41.0.2 at least (I didn't check it in 47.0.1) and failures on D3D9 and D3D11_COMPOSITING. Btw same problem on a pc with Mobile Intel Express 945 Chipset (I know it s_cks) and another one with GeForce 7400 all with the latest drivers under windows 7. Thanks in advance, looking forward for a fix :)

ჩასწორების თარიღი: , ავტორი: F-16akias