საიტის გასაუმჯობესებელი სამუშაოების მიმდინარეობისას, შესაძლებლობების ნაწილი შეიზღუდება. თუ სტატიით ვერ მოახერხებ ხარვეზის გამოსწორება და შეკითხვის დასმა გსურთ, ჩვენი მხარდაჭერის გუნდი დაგეხმარებათ @FirefoxSupport გვერდის მეშვეობით Twitter-ზე და /r/firefox განყოფილებაში Reddit-ზე.

ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

problem with bookmarks and folders not working as normally has

  • 2 პასუხი
  • 2 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 1 ნახვა
  • ბოლოს გამოეხმაურა cmandry

2 problems just started happening after years using: 1) when I attempt to bookmark the box give me 3 folders to pick from or choose like normal but when you select choose you don't get a list of all your folders to scroll and select from. Now it only allows me the those 3 shown or new folder option, and if I don't pick one fast enough it automatically just saves and closes which brings up 2) when a bookmark is saved it doesn't go at the bottom of the list of bookmarks as usual but can be found in "recently bookmarked" where I can then move it. additionally when I make a new folder it does not go into my list of bookmarks either. The folder will show up in "other bookmarks" tab and has to be dragged and placed in my bookmark list. searched around and can't find a way to restore it to normal.

2 problems just started happening after years using: 1) when I attempt to bookmark the box give me 3 folders to pick from or choose like normal but when you select choose you don't get a list of all your folders to scroll and select from. Now it only allows me the those 3 shown or new folder option, and if I don't pick one fast enough it automatically just saves and closes which brings up 2) when a bookmark is saved it doesn't go at the bottom of the list of bookmarks as usual but can be found in "recently bookmarked" where I can then move it. additionally when I make a new folder it does not go into my list of bookmarks either. The folder will show up in "other bookmarks" tab and has to be dragged and placed in my bookmark list. searched around and can't find a way to restore it to normal.

გადაწყვეტა შერჩეულია

Please try : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 61.0.2 with a Full Version Installer

Your Video Card Drivers have errors in them. Reinstall them. adapterDescription: Intel(R) HD Graphics 4600

direct2DEnabled: False

direct2DEnabledMessage: [u'blockedDriver'] u'D3D11_COMPOSITING'}, {u'status': u'blacklisted', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blacklisted', u'message': u'#BLOCKLIST_FEATURE_FAILURE_BUG_1432610', u'type': u'env'}], u'name': u'DIRECT2D'}

Please let us know if this solved your issue or if need further assistance.

პასუხის ნახვა სრულად 👍 1

ყველა პასუხი (2)

შერჩეული გადაწყვეტა

Please try : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 61.0.2 with a Full Version Installer

Your Video Card Drivers have errors in them. Reinstall them. adapterDescription: Intel(R) HD Graphics 4600

direct2DEnabled: False

direct2DEnabledMessage: [u'blockedDriver'] u'D3D11_COMPOSITING'}, {u'status': u'blacklisted', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blacklisted', u'message': u'#BLOCKLIST_FEATURE_FAILURE_BUG_1432610', u'type': u'env'}], u'name': u'DIRECT2D'}

Please let us know if this solved your issue or if need further assistance.

thanks for all the great info. I'll have some spare time over the weekend and will follow your detailed step x step very helpful!