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საიტის გასაუმჯობესებელი სამუშაოების მიმდინარეობისას, შესაძლებლობების ნაწილი შეიზღუდება. თუ სტატიით ვერ მოახერხებ ხარვეზის გამოსწორება და შეკითხვის დასმა გსურთ, ჩვენი მხარდაჭერის გუნდი დაგეხმარებათ @FirefoxSupport გვერდის მეშვეობით Twitter-ზე და /r/firefox განყოფილებაში Reddit-ზე.

ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

why is 'clockbug.cool' trying to control Firefox on my laptop?

  • 2 პასუხი
  • 2 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 13 ნახვა
  • ბოლოს გამოეხმაურა McCoy

whilst I was trying to stream a soccer match today I was attacked by what seems to be an online bug of some kind. It looks like a Firefox message saying - Important Firefox update available. Click "Install" to continue. - it says it is a firefox.exe program. This message box is covered by another box entitled Authentication Required. Inside the box I'm asked for my User Name and Password with the words - (http;//clockbug.cool is requesting your username and password. The site says "CLICK ON CANCEL TO CONTINUE!") - is this a malware attack or is it an authentic Firefox program?

whilst I was trying to stream a soccer match today I was attacked by what seems to be an online bug of some kind. It looks like a Firefox message saying - Important Firefox update available. Click "Install" to continue. - it says it is a firefox.exe program. This message box is covered by another box entitled Authentication Required. Inside the box I'm asked for my User Name and Password with the words - (http;//clockbug.cool is requesting your username and password. The site says "CLICK ON CANCEL TO CONTINUE!") - is this a malware attack or is it an authentic Firefox program?

ყველა პასუხი (2)

Sorry but that isn't from firefox but a malware impersonating firefox and if you clicked on it then your going to have to take it to a computer shop to fix it.

tomcefc said

is this a malware attack or is it an authentic Firefox program?

Hello tomcefc,

Good for you to be on the alert, cause this is definately a scam.

When you get a scam page that shows that two-line 'Authentication Required' dialog, and you cancel it, usually the page will reload and show it again. To break the cycle, tap the Esc key several times in a row quickly. That should cancel the dialog as well as the reload.

To prevent this from happening again, you could consider installing uBlock Origin :

https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/

Just in case you did click on something, you should run the malware scans that are listed in this article :

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware

Better safe than sorry .....