Firefox crashes on windows 10 error "EXCEPTION_ACCESS_VIOLATION_WRITE"
OS: Windows 10 Pro N
OS Version: Version 1809 (OS Build 17763.292)
Firefox Version: 65.0
Nvidia Driver: 418.81
Tried "Refreshing Firefox", Safe Mode but it always crashes. If I try to watch any youtube videos or sometime even loading Microsoft.com or other pages crashes the browser.
Report ID: bp-bd7ae3fe-3e7a-49fc-a5df-0d8b90190204
I have also tried reinstalling my browser, disabling hardware acceleration, compatibility mode but nothing works.
Microsoft Edge, Vivaldi, Brave all other browser seems to work fine.
ჩასწორების თარიღი: , ავტორი: AvikB
გადაწყვეტა შერჩეულია
hi AvikB, unfortunately this kind of issue seems to be a problem for users of windows N editions after the update to windows 10 1809.
we are in contact with microsoft about the problem - until there is a fix for the issue, this would be a workaround to avoid the tab crashes: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named media.wmf.vp9.enabled. double-click it and change its value to false.
პასუხის ნახვა სრულად 👍 1ყველა პასუხი (2)
შერჩეული გადაწყვეტა
hi AvikB, unfortunately this kind of issue seems to be a problem for users of windows N editions after the update to windows 10 1809.
we are in contact with microsoft about the problem - until there is a fix for the issue, this would be a workaround to avoid the tab crashes: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named media.wmf.vp9.enabled. double-click it and change its value to false.
That solves it. Thanks for the quick reply. Really appreciate it :)