საიტის გასაუმჯობესებელი სამუშაოების მიმდინარეობისას, შესაძლებლობების ნაწილი შეიზღუდება. თუ სტატიით ვერ მოახერხებ ხარვეზის გამოსწორება და შეკითხვის დასმა გსურთ, ჩვენი მხარდაჭერის გუნდი დაგეხმარებათ @FirefoxSupport გვერდის მეშვეობით Twitter-ზე და /r/firefox განყოფილებაში Reddit-ზე.

ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

I can't listen to muisc in Google Play Music and in vk.com services, but youtube works and I can listen to music in Chrome.

  • 6 პასუხი
  • 1 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 2 ნახვა
  • ბოლოს გამოეხმაურა mvarnar

When I press the play button the audio starts loading but then nothing happens, the slider doesn't move. I tried to refresh Firefox, reinstall flash and the firefox, remove cookies, disable the DNS prefetching, but nothing helped. Also I tried to change the general.useragent.override field to "Mozilla/5.0 (Windows NT 6.1; Win32; x86) AppleWebKit/537.36 (KHTML, like Gecko) Chromium/72.0.3626.96 Chrome/72.0.3626.96 Safari/537.36" value and It helped for vk.com, but not for Google Play Music.

When I press the play button the audio starts loading but then nothing happens, the slider doesn't move. I tried to refresh Firefox, reinstall flash and the firefox, remove cookies, disable the DNS prefetching, but nothing helped. Also I tried to change the general.useragent.override field to "Mozilla/5.0 (Windows NT 6.1; Win32; x86) AppleWebKit/537.36 (KHTML, like Gecko) Chromium/72.0.3626.96 Chrome/72.0.3626.96 Safari/537.36" value and It helped for vk.com, but not for Google Play Music.

ყველა პასუხი (6)

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

I've tried that, the problem is still there

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

Sorry for late reply. What do you mean by "Try Secure websites"? Sites with https and trusted cert? So, I tried to loaded in Safe Mode and used https://play.google.com, but problem's still there.

Are your System Details:

Linux (Ubuntu 18.04)
Firefox 75.0

mvarnar said

What do you mean by "Try Secure websites"? Sites with https and trusted cert?

Yes.

So, I tried to loaded in Safe Mode and used https://play.google.com, but problem's still there.
I tried to change the general.useragent.override field to . . . .

Change it back to normal, please.

Make sure all of your software is up to date.

Change it back to normal, please.

I've changed it back already, I tried to boot in Safe Mode without this option.

Make sure all of your software is up to date.

I've just updated all packages and the problem is still there.