Sudden Failure to Access Twitter
Out of the blue today, I cannot access the Twitter platform from my Firefox browser. Each time I try, I get a window with this message:
"Oops.
The site at https://twitter.com/ has experienced a network protocol violation that cannot be repaired.
The page you are trying to view cannot be shown because an error in the data transmission was detected.
Please contact the website owners to inform them of this problem."
Firefox is my usual browser, and I've never had this problem before. I tried on Safari, and there was no problem accessing Twitter. Also, no problem on my iPhone 8 Plus.
I'm on a MacBook Pro laptop.
Thanks!
გადაწყვეტა შერჩეულია
Hi there,
To fix this issue, click on the lock in the address bar, then click "Clear Cookies and Site Data..."
Hope this helps!
პასუხის ნახვა სრულად 👍 0ყველა პასუხი (4)
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- hold down the Shift key and left-click the Reload button
- press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- press "Command + Shift + R" (Mac)
Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
"Remove the Cookies" for websites that cause problems:
- Options/Preferences -> Privacy & Security
Cookies and Site Data: "Manage Data"
"Clear the Cache":
- Options/Preferences -> Privacy & Security
Cookies and Site Data -> Clear Data -> Cached Web Content: Clear
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Safe Mode start window
შერჩეული გადაწყვეტა
Hi there,
To fix this issue, click on the lock in the address bar, then click "Clear Cookies and Site Data..."
Hope this helps!
Thanks very much. Tried it and had success!
Thank you to you two responders. Problem solved!