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საიტის გასაუმჯობესებელი სამუშაოების მიმდინარეობისას, შესაძლებლობების ნაწილი შეიზღუდება. თუ სტატიით ვერ მოახერხებ ხარვეზის გამოსწორება და შეკითხვის დასმა გსურთ, ჩვენი მხარდაჭერის გუნდი დაგეხმარებათ @FirefoxSupport გვერდის მეშვეობით Twitter-ზე და /r/firefox განყოფილებაში Reddit-ზე.

ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

Facebook on Firefox will not let me post photos.

  • 3 პასუხი
  • 1 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 29 ნახვა
  • ბოლოს გამოეხმაურა Buddyboy

I use Firefox on my Samsung Galaxy Tab S2. It works fine but Firefox on my wife's identical Tab S2 will not let her post photos to her Facebook group page. She clicks on posting a photo, the expected page appears but, when you click the photo icon, instead of going to documents nothing happens. Using the Samsung Internet browser it works fine so I believe there is a corruption within her Firefox. My solution is therefore to uninstall Firefox then reinstall it which I can do. However, I do not want my wife to start with a blank slate Firefox. How do I reinstall it keeping all the bookmarks, etc? Of course, if there is a better way to address the core issue of not being able to post photos on Facebook I'd be happy to hear it.

I use Firefox on my Samsung Galaxy Tab S2. It works fine but Firefox on my wife's identical Tab S2 will not let her post photos to her Facebook group page. She clicks on posting a photo, the expected page appears but, when you click the photo icon, instead of going to documents nothing happens. Using the Samsung Internet browser it works fine so I believe there is a corruption within her Firefox. My solution is therefore to uninstall Firefox then reinstall it which I can do. However, I do not want my wife to start with a blank slate Firefox. How do I reinstall it keeping all the bookmarks, etc? Of course, if there is a better way to address the core issue of not being able to post photos on Facebook I'd be happy to hear it.

გადაწყვეტა შერჩეულია

Further to my entry above, I found that it is not possible to export bookmarks and passwords from Android Firefox, that the Sync function has to be used. As I was already syncing Firefox, I uninstalled, reinstalled then synced. The reinstallation fixed the inability to post photos on Facebook and the sync provided pretty well the original version of Firefox. This is now essentially solved. Thanks for the help prior.

პასუხის ნახვა სრულად 👍 0

ყველა პასუხი (3)

Hi

If you open the Android Settings app, select Applications and find Firefox. Under Storage select clear cache (not clear data!).

This should help, as will doing the same process for other apps on that device

Good thought, and thank you. I had already tried this but did it again with a hard reboot for good measure. Regrettably no change. Still wanting to do a reinstall of Firefox unless there is a better approach.

შერჩეული გადაწყვეტა

Further to my entry above, I found that it is not possible to export bookmarks and passwords from Android Firefox, that the Sync function has to be used. As I was already syncing Firefox, I uninstalled, reinstalled then synced. The reinstallation fixed the inability to post photos on Facebook and the sync provided pretty well the original version of Firefox. This is now essentially solved. Thanks for the help prior.