საიტის გასაუმჯობესებელი სამუშაოების მიმდინარეობისას, შესაძლებლობების ნაწილი შეიზღუდება. თუ სტატიით ვერ მოახერხებ ხარვეზის გამოსწორება და შეკითხვის დასმა გსურთ, ჩვენი მხარდაჭერის გუნდი დაგეხმარებათ @FirefoxSupport გვერდის მეშვეობით Twitter-ზე და /r/firefox განყოფილებაში Reddit-ზე.

ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

can't select items in menus

  • 1 პასუხი
  • 0 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • ბოლოს გამოეხმაურა glitter.mcsparkles

Hi - have been having an issue since 128 where I can't select items in certain menus in Firefox with the mouse. Each time I open Firefox, it works once. Subsequently, the focus in the menu is completely off from where I put my mouse, and I can't click anything. (I would upload a video, but there doesn't seem to be a way). An example of the behavior is: -hamburger menu open. Mouse is on 'Translate page', but focus is on 'save page as'.

  • This happens with both the trackpad and the mouse.
  • I don't experience this issue with other applications.
  • I can navigate some of the menu options with the keyboard. For example, in the Bookmark menu I can select Save, but not Remove bookmark.
  • I don't have any issue with the main nav bar (File, Edit, etc)

This applies to for example: Save bookmarks (cmd+d), Hamburger Menu, and the new Translation dialog (where it prompts you to translate). I can't inspect them to see if they are all the same component that is causing the issue, because they disappear if you choose Inspect. (I'm unable to see a "Disable popup autohide" setting in my meatball menu, as described here). I also tried the steps listed [https://support.mozilla.org/en-US/que.../957538] here. Things I have tried:

  • resetting PRAM/SMC just in case
  • disabling hardware acceleration
  • starting in safe mode
  • refreshing Firefox
  • updating to the latest version (twice)

machine: MacBook Pro Retina, 13-inch, Mid 2014

Hi - have been having an issue since 128 where I can't select items in certain menus in Firefox with the mouse. Each time I open Firefox, it works once. Subsequently, the focus in the menu is completely off from where I put my mouse, and I can't click anything. (I would upload a video, but there doesn't seem to be a way). An example of the behavior is: -hamburger menu open. Mouse is on 'Translate page', but focus is on 'save page as'. * This happens with both the trackpad and the mouse. * I don't experience this issue with other applications. * I can navigate some of the menu options with the keyboard. For example, in the Bookmark menu I can select Save, but not Remove bookmark. * I don't have any issue with the main nav bar (File, Edit, etc) This applies to for example: Save bookmarks (cmd+d), Hamburger Menu, and the new Translation dialog (where it prompts you to translate). I can't inspect them to see if they are all the same component that is causing the issue, because they disappear if you choose Inspect. (I'm unable to see a "Disable popup autohide" setting in my meatball menu, as described [https://discourse.mozilla.org/t/how-can-i-inspect-the-popup-of-an-addon/34134/2 here]). I also tried the steps listed [[https://support.mozilla.org/en-US/questions/957538]] here. Things I have tried: * resetting PRAM/SMC just in case * disabling hardware acceleration * starting in safe mode * refreshing Firefox * updating to the latest version (twice) machine: MacBook Pro Retina, 13-inch, Mid 2014

ჩასწორების თარიღი: , ავტორი: glitter.mcsparkles

ყველა პასუხი (1)

It doesn't appear to have attached the system information, so that is: -Catalina 10.15.3 -Firefox 130.0.1

გამოსადეგია?

დასვით კითხვა

უნდა შეხვიდეთ ანგარიშზე პასუხის დასაწერად. გთხოვთ, დასვათ ახალი შეკითხვა, თუ ჯერ არ გაქვთ ანგარიში.