Every time I try to download my messages a screen pops up requesting that I sign in. Two problems: 1. Text is WHITE on a WHITE background - can only see part of the login credentials when you click on the field [part only, not full login name] 2. As you can see from the attached screenshot, I cannot access the "Next" [or whatever button] at the bottom of the screen. As you can also see, there are no screen resize options [top left hand of screen] and I cannot "move" the page so that the "Next" button is visible. I have effectively been locked out of my emails for 7 days - I have given up trying to search for the answer because I don't even know how to phrase my question.