საიტის გასაუმჯობესებელი სამუშაოების მიმდინარეობისას, შესაძლებლობების ნაწილი შეიზღუდება. თუ სტატიით ვერ მოახერხებ ხარვეზის გამოსწორება და შეკითხვის დასმა გსურთ, ჩვენი მხარდაჭერის გუნდი დაგეხმარებათ @FirefoxSupport გვერდის მეშვეობით Twitter-ზე და /r/firefox განყოფილებაში Reddit-ზე.

ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

How do I know that an automatic update is genuine?

  • 2 პასუხი
  • 12 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 8 ნახვა
  • ბოლოს გამოეხმაურა Helper7677

Yesterday, when opening 'Firefox' I was very worried to be presented with a large window, within the Firefox window, that told me that my computer was at risk and that I should download this update. There was no way to chose if I wished to do this at a later date, cancel or close the window. As I did not know what to do, I closed all the programmes running, except Firefox and then shut down my computer. Today I started up my computer and did a virus scan that was clear. I then opened up Firefox, from where I am sending this message. I have not received the same message today. MY QUESTION IS: HOW DO I KNOW THAT THE MESSAGE I RECEIVED IS GENUINE?

Re-reading the above message, I realise that I did not mention that the message window I received said it was a 'Firefox' message telling me that there was a problem and I needed to update Firefox by 'clicking' on this window. How could I tell that it was genuine from Firefox and not a scam?

Yesterday, when opening 'Firefox' I was very worried to be presented with a large window, within the Firefox window, that told me that my computer was at risk and that I should download this update. There was no way to chose if I wished to do this at a later date, cancel or close the window. As I did not know what to do, I closed all the programmes running, except Firefox and then shut down my computer. Today I started up my computer and did a virus scan that was clear. I then opened up Firefox, from where I am sending this message. I have not received the same message today. MY QUESTION IS: HOW DO I KNOW THAT THE MESSAGE I RECEIVED IS GENUINE? Re-reading the above message, I realise that I did not mention that the message window I received said it was a 'Firefox' message telling me that there was a problem and I needed to update Firefox by 'clicking' on this window. How could I tell that it was genuine from Firefox and not a scam?

ჩასწორების თარიღი: , ავტორი: Jkaker

ყველა პასუხი (2)

To ensure you are safe, use the built-in update system. In the Help menu select "Check for updates" and it will offer to upgrade you to Firefox 4

Was the screen that popped-up offering to update Firefox or warning that your system might be infected? If the latter, there is a new infection spreading to web hosts:

ჩასწორების თარიღი: , ავტორი: Helper7677