საიტის გასაუმჯობესებელი სამუშაოების მიმდინარეობისას, შესაძლებლობების ნაწილი შეიზღუდება. თუ სტატიით ვერ მოახერხებ ხარვეზის გამოსწორება და შეკითხვის დასმა გსურთ, ჩვენი მხარდაჭერის გუნდი დაგეხმარებათ @FirefoxSupport გვერდის მეშვეობით Twitter-ზე და /r/firefox განყოფილებაში Reddit-ზე.

Avatar for Username

ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

ეს თემა დაარქივებულია. დასვით ახალი კითხვა, თუ დახმარება გესაჭიროებათ.

My Firefox automatically updated to version 6.0 using Windows XP version 5.1 and now crashes immediately when launching. Please help!

  • 1 პასუხი
  • 15 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 5 ნახვა
  • ბოლოს გამოეხმაურა Requia

cebulash
cebulash
more options

AdapterDeviceID: 0046 AdapterVendorID: 8086 Add-ons: {20a82645-c095-46ed-80e3-08825760534b}:0.0.0,{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}:6.0.26,jqs@sun.com:1.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:5.0 AvailableVirtualMemory: 2041290752 BuildID: 20110811165603 CrashTime: 1313632985 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1313612855 Notes: AdapterVendorID: 8086, AdapterDeviceID: 0046, AdapterDriverVersion: 6.14.10.5284

ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 493 StartupTime: 1313632985 SystemMemoryUsePercentage: 33 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 2147352576 URL: Vendor: Mozilla Version: 6.0 Winsock_LSP: PGPlsp over [MSAFD Tcpip [TCP/IP]] : 2 : 1 : C:\WINDOWS\system32\PGPlsp.dll 

MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll 
RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{B83D5C54-A228-4C11-8CF2-9BDE1BC80542}] SEQPACKET 7 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{B83D5C54-A228-4C11-8CF2-9BDE1BC80542}] DATAGRAM 7 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{00EEA786-C6C9-4B1B-A6D1-4D4370756CFB}] SEQPACKET 6 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{00EEA786-C6C9-4B1B-A6D1-4D4370756CFB}] DATAGRAM 6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{78DC6F03-A421-4A91-AACD-5BCDCC4E3B9A}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{78DC6F03-A421-4A91-AACD-5BCDCC4E3B9A}] DATAGRAM 5 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{ACF748D6-DDDC-4544-BDDF-4750DD36ACD0}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{ACF748D6-DDDC-4544-BDDF-4750DD36ACD0}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{E8A5EFA9-F9F9-4115-BDFC-9BE1DA791C82}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{E8A5EFA9-F9F9-4115-BDFC-9BE1DA791C82}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{A89C1563-E5ED-47A3-8561-F6F24227C515}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{A89C1563-E5ED-47A3-8561-F6F24227C515}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{0FBF9E84-2D31-4104-A933-37AE54109778}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{0FBF9E84-2D31-4104-A933-37AE54109778}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{07843780-C1EC-46E9-9B5E-95CF508BF609}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{07843780-C1EC-46E9-9B5E-95CF508BF609}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
PGPlsp : 2 : 0 : C:\WINDOWS\system32\PGPlsp.dll

This report also contains technical information about the state of the application when it crashed.

AdapterDeviceID: 0046 AdapterVendorID: 8086 Add-ons: {20a82645-c095-46ed-80e3-08825760534b}:0.0.0,{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}:6.0.26,jqs@sun.com:1.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:5.0 AvailableVirtualMemory: 2041290752 BuildID: 20110811165603 CrashTime: 1313632985 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1313612855 Notes: AdapterVendorID: 8086, AdapterDeviceID: 0046, AdapterDriverVersion: 6.14.10.5284 ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 493 StartupTime: 1313632985 SystemMemoryUsePercentage: 33 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 2147352576 URL: Vendor: Mozilla Version: 6.0 Winsock_LSP: PGPlsp over [MSAFD Tcpip [TCP/IP]] : 2 : 1 : C:\WINDOWS\system32\PGPlsp.dll MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{B83D5C54-A228-4C11-8CF2-9BDE1BC80542}] SEQPACKET 7 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{B83D5C54-A228-4C11-8CF2-9BDE1BC80542}] DATAGRAM 7 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{00EEA786-C6C9-4B1B-A6D1-4D4370756CFB}] SEQPACKET 6 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{00EEA786-C6C9-4B1B-A6D1-4D4370756CFB}] DATAGRAM 6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{78DC6F03-A421-4A91-AACD-5BCDCC4E3B9A}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{78DC6F03-A421-4A91-AACD-5BCDCC4E3B9A}] DATAGRAM 5 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{ACF748D6-DDDC-4544-BDDF-4750DD36ACD0}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{ACF748D6-DDDC-4544-BDDF-4750DD36ACD0}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{E8A5EFA9-F9F9-4115-BDFC-9BE1DA791C82}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{E8A5EFA9-F9F9-4115-BDFC-9BE1DA791C82}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{A89C1563-E5ED-47A3-8561-F6F24227C515}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{A89C1563-E5ED-47A3-8561-F6F24227C515}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{0FBF9E84-2D31-4104-A933-37AE54109778}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{0FBF9E84-2D31-4104-A933-37AE54109778}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{07843780-C1EC-46E9-9B5E-95CF508BF609}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{07843780-C1EC-46E9-9B5E-95CF508BF609}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll PGPlsp : 2 : 0 : C:\WINDOWS\system32\PGPlsp.dll This report also contains technical information about the state of the application when it crashed.

ყველა პასუხი (1)

Requia
Requia
more options

Safe mode works, disabling all plugins does not resolve. Installed older version of Firefox. This failed to resolve.